What to expect when booking with SuperbSuite
All of our homes are fully-furnished and fully equipped with cooking amentities, hotel-quailty linen & towels, and all the necessites to ensure you have a fantastic stay.
Quality-assured cleaning
We pride ourselves on the high level of cleanliness we offer in all our properties. We ensure the highest possible standard is upheld by every one of our cleaners and ourselves.
Attention to detail
We understand how important it is for everything to be perfect, down to the very finest detail, to ensure you have a perfect stay.
Hotel-grade linen and towels
We hire our linen and towels from companies that supply to hotels, and constantly assess the quality, rejecting any imperfection.
Wifi in every property
All our properties have free, and in most cases fast and unlimited, wifi for you to enjoy during your stay so you don’t need to hotspot.
Additional services
Our guest communication portal allows you to communicate directly with us so we can direct you in the best possible way for any queries or information you may need, such as inquiries around hiring infant gear, sporting equipment etc.
Local recommendations
We have a wealth of knowledge and the Wanaka app is a great place to get some ideas for your stay.
Prompt response time
We pride ourselves on responding to your queries in a timely manner. Our guest communication portal DUVE is our main source of communication with our guests. We are also contactable by phone or email if the need arises.
Fully-equipped kitchen
All of our properties are completely self-contained, with fully equipped kitchens with the exception of some studios with kitchenettes or no cooking facilities. This will be stated on the listing.
Short and medium-term stays
Because our properties are fully self-contained, they are perfectly suitable for longer stays: such as ski trips. Please inquire as to time frames for longer stays.
Local friendly service
All our support is provided by local, friendly helpful staff who have called our area home for many years. Rest assured you will get specialized professional friendly service before, during and after your stay.
Professional management
We have a combined wealth of knowledge in the accommodation and hospitality industry for over 27 years and understand the need to be professional in everything we do.
